Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information:
  • Name
  • Email address
  • Payment information
• Social Media Integration Data:
  • Connected social media account information
  • Access tokens and permissions
  • Post scheduling preferences
  • Content and media you choose to post
• Usage Data:
  • Log files and analytics
  • Device and connection information
  • Cookies and similar technologies

2. Purpose of Data Collection and Legal Basis

We collect and process your data for the following purposes:

• To provide our social media management services (Legal basis: Contractual necessity)
• To process and schedule your social media posts (Legal basis: Contractual necessity)
• To communicate with you about your account and services (Legal basis: Legitimate interests)
• To improve our services and user experience (Legal basis: Legitimate interests)
• To comply with legal obligations (Legal basis: Legal obligation)

3. Social Media Integration and Posts

When you use our service to post on social media:

• We store your post content temporarily for scheduling purposes
• We access your social media accounts only with your explicit permission
• We maintain access tokens securely to enable posting on your behalf
• We do not modify or delete your existing social media content without your consent
• We comply with each platform's terms of service and data policies

4. Data Sharing and International Transfers

We share your data only as necessary to provide our services:

• With connected social media platforms to enable posting
• With payment processors for subscription management
• With service providers who assist in operating our service

All third-party transfers include appropriate safeguards for your data.

5. Your Rights

You have the following rights regarding your personal data:

• Right to access and receive a copy of your data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing

6. Data Security

We implement appropriate security measures to protect your data, including:

• Encryption of sensitive data
• Secure storage of social media tokens
• Regular security assessments
• Access controls and authentication

7. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from children under 13.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes via email.

9. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Email: hello@coove.studio