Effective Date: April 2, 2025 Last Updated: April 2, 2025

1. Introduction

Welcome to ContentPulse (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at contentpulse.app and use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site and our services.

2. Information We Collect

Information You Provide Directly

When you register for an account, start a free trial, or contact us, we may collect:

• Full name and email address
• Billing information (processed securely through Stripe — we do not store your full card number)
• Business name, website URL, and industry
• URLs of competitor channels and news sources you add to your dashboard
• Messages or inquiries submitted through our contact form

Information Collected Automatically

When you use our platform, we automatically collect certain technical data, including:

• IP address and general location (country/region)
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and click behavior
• Referring URLs

We use cookies and similar tracking technologies to enhance your experience. You may control cookie preferences through your browser settings.

Information from Third Parties

We may receive limited information from payment processors (Stripe) and analytics providers to help us operate and improve our services.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account and subscription
• Deliver your weekly scripts and dashboard content
• Process payments and manage billing through Stripe
• Send service-related emails (receipts, trial reminders, subscription updates)
• Respond to your support requests and inquiries
• Improve our platform, features, and user experience
• Monitor platform performance and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data to train AI models or share it with advertisers.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., Stripe for payments, email delivery providers, cloud hosting). These parties are contractually obligated to protect your information.
• Legal Requirements: If required by law, regulation, or court order, or to protect the rights, property, or safety of ContentPulse, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you in advance.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you cancel your subscription, we retain your data for up to 90 days before deletion, unless a longer retention period is required by law.

You may request earlier deletion of your data by contacting us at hello@contentpulse.app.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal data (subject to legal exceptions)
• Portability: Request your data in a portable, machine-readable format
• Opt-Out: Unsubscribe from marketing emails at any time via the unsubscribe link in any email

To exercise any of these rights, please contact us at hello@contentpulse.app. We will respond within 30 days.

7. Cookies

We use the following types of cookies:

• Essential Cookies: Required for the platform to function (login sessions, security)
• Analytics Cookies: Help us understand how users interact with our site (e.g., page visits, time on site)
• Preference Cookies: Remember your settings and preferences

You can disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

8. Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption, secure cloud infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you believe your account has been compromised, please contact us immediately at hello@contentpulse.app.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

ContentPulse Email: hello@contentpulse.app Website: contentpulse.app Instagram: @contentpulseapp YouTube: @contentpulseapp